Shipping policy

Shipping Policy

At Phashionist Apparels, we're dedicated to bringing you unique, culturally-inspired fashion that helps you Wear Your Story. Live Your Vibe. To ensure your items reach you efficiently, please review our shipping guidelines below.

 

 

Order Processing

  • All orders are processed within 2-7 business days (Monday-Friday, excluding holidays) after your purchase is confirmed. This time is needed to prepare your custom or curated item for shipment.

  • You will receive a confirmation email once your order has been placed. Another email with tracking information will be sent once your order has shipped.

 

 

Shipping Destinations & Carriers

  • We currently ship to Jamaica and internationally.

  • We partner with various reliable carriers to deliver your order, which may include DHL, FedEx, Jamaica Post, or local couriers, depending on your location and the product origin.

 

 

Estimated Shipping Times

Please note that our products are sourced from a network of trusted partners, including print-on-demand services and dedicated suppliers. This means shipping times can vary based on the item and its origin.

  • For orders within Jamaica: Please allow 7-14 business days for delivery after your order has been processed.

  • For International orders (Outside Jamaica for example United States, Canada, Caribbean etc..): Please allow 10-20 business days for delivery after your order has been processed.

  • Please Note: These are estimated delivery times. While we strive to get your order to you as quickly as possible, unforeseen delays (such as customs processing, extreme weather, or peak holiday seasons) can occasionally occur.

 

 

Shipping Costs

  • Shipping costs are calculated at checkout based on your order's weight, dimensions, destination, and selected shipping method.

  • Any applicable duties, taxes, or customs fees for international shipments are the responsibility of the customer.

 

 

Tracking Your Order

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.

  • You can track the status of your shipment by clicking the link provided in the email or by visiting our Tracking Page.

 

 

Multiple Shipments

  • Due to our diverse sourcing, items in a single order may sometimes be shipped separately from different suppliers. This ensures you receive each item as quickly as it's ready. You will receive separate tracking numbers for each shipment.

 

 

Damaged or Lost Packages

  • Phashionist Apparels is not responsible for packages lost or damaged in transit. If your package arrives damaged, please contact the shipping carrier to file a claim.

  • If your tracking information shows that your package was delivered, but you haven't received it, please contact the carrier and Phashionist Apparels customer support at info@phashionist.com within [e.g., 3-5] days of the expected delivery date so we can assist.

 

 

Returns & Exchanges

 

 

Contact Us

If you have any questions about your order or our shipping policy, please don't hesitate to contact us at info@phashionist.com.